Archive - Your Virtual Credit Manager

Even When the Customer Finally Pays, Your Work Isn't Finished

Efficient Remittance Processing is a Critical Back Office Function

Apr 29 •

The Five Components of an Effective Collection Call

And Eight Mistakes for Collectors to Avoid

Apr 22 •

How Are Your Accounts Receivable Performing?

Tracking Customer Payment Performance in a Turbulent Economic Environment

Apr 15 •

Here Are the Distress Signals Private Firms Flash When They Are in Trouble

Rising Business Failures and a Challenging Economy Demand Additional Vigilance

Apr 8 •

Are Your Collection Efforts Myopic?

Customer Visibility and Transactional Transparency Improve Cash Flow and Mitigate Risk

Apr 1 •

March 2025

Are Your Commercial Credit Files Secure?

The Ten Measures You Should Take to Limit Access to Customer Credit Information

Mar 25 •

Nine Self-Defeating Collection Errors

The Art of Debt Collection Includes Avoiding the Pitfalls

Mar 18 •

The Case for Electronic Invoice Presentment and Payment

You Maximize the Benefits of EIPP When You Put Your Customers First

Mar 11 •

How Are Your Customers Doing?

Ongoing Credit Risk Assessments Complement Your Collection Efforts

Mar 4 •

February 2025

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